I wrote this up into a letter and sent it to Marc's Home Office. I don't expect them to have much more response than their store manager's, but since I promised them I would tell everyone I know about my horrific experience...See, that's what poor customer service does for ya.
Wednesday, February 15, 2012
The Crippled Line
I wrote this up into a letter and sent it to Marc's Home Office. I don't expect them to have much more response than their store manager's, but since I promised them I would tell everyone I know about my horrific experience...See, that's what poor customer service does for ya.
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That is appalling! I would have asked for the manager right then and there. I certainly hope that head office responds properly.